Frequently Asked Questions
Find quick answers to common questions about repairs, on-site service, pricing, and scheduling.
What types of repairs do you offer?
We service desktops, laptops, networks, printers, smart devices, TV installations, and more.
This includes hardware repairs, software fixes, virus removal, upgrades, and custom PC builds.
How do I book an appointment?
You can book online anytime using our Square booking system. Just choose your service and preferred time.
Do you offer on-site service?
Yes! We can come to your home or business. On-site visits include a $30 travel/service fee plus hourly labor if required.
How does pricing work?
Each service has a base price. If additional repair time is required, labor is billed at $25 per hour.
Parts (if needed) are billed separately.
Is there a diagnostic fee?
Yes, diagnostics are $25 — but this fee is waived if you approve the repair.
Do you offer same-day or emergency service?
Often, yes. Same-day and next-day appointments are available depending on your location and technician availability.
How long do repairs usually take?
Most software repairs take 30–60 minutes.
Hardware repairs depend on parts availability and complexity.
Do you work on gaming PCs?
Absolutely. We build, optimize, repair, and upgrade gaming desktops, including thermal issues and performance tuning.
What areas do you service?
We primarily service Rockland County, but also cover parts of Orange County and Bergen County depending on distance.
Do you offer pickup/drop-off services?
Yes, pickup/drop-off is available on a case-by-case basis. Contact us if you need special accommodations.
How can I contact you?
You can call us at 845-589-8041 or email info@dominickcomputerrepair.com.