Privacy Policy | Dominick Computer Repair

1. Introduction

Dominick Computer Repair (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, booking system, on-site services, and contact forms.

2. Information We Collect

We may collect the following information:

Contact Information: Name, phone number, email address, service address.
Booking Details: Appointment date, time, selected service, notes.
Device Information: Device type, model, service history, issues described.
Payment Information: Handled securely through Square; we do not store card details.
Technical Data: IP address, browser type, device type, pages visited.
Messages: When you use our contact form or email us.

3. How We Use Your Information

To book and manage appointments
To communicate with you about repairs, updates, or scheduling
To diagnose and repair your device
To process payments securely through Square
To improve our website and customer experience
To maintain service records for warranty, billing, or legal compliance

4. How Your Information Is Protected

We take your privacy seriously and use industry-standard methods to protect your information:

Secure encrypted Square checkout
No storage of card numbers or sensitive payment data
Secure email and device handling practices
Access to customer files only when required for service

5. Sharing Your Information

We **do not sell or trade** your personal information.

We only share information with trusted services when necessary, such as:

Square: To process payments and manage bookings.
Fourthwall: For hosting and website functionality.
Legal requirements: If required by law enforcement or court order.

6. Cookies & Tracking

Our website may use cookies, analytics, and tracking tools to improve functionality and understand how visitors use the site. This may include device information, page views, or referral sources.

You may disable cookies through your browser settings.

7. On-Site Service Privacy

During on-site visits, our technician may temporarily view parts of your screen or desktop while diagnosing issues. We do not access personal files, photos, or documents unless you request help involving them.

Personal information observed during service is never stored or shared.

8. Customer-Supplied Devices & Data

You are responsible for backing up important data prior to repair.
We do not view or copy personal files unless required for data recovery or repair.
We are not responsible for data loss caused by failing hardware or pre-existing conditions.

9. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from minors.

10. Your Rights

You may request the following at any time:

Access to the information we have about you
Corrections to inaccurate information
Deletion of your information, where legally permitted
Clarification about how data is used

11. Third-Party Services

Our site may link to external services such as Square or Google. These platforms have their own privacy policies—we recommend reviewing them.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will appear on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@dominickcomputerrepair.com

Phone: 845-589-8041